For those users who purchased a Droid Incredible during the first few weeks after launch day. A OTA was sent out to fix some issues with Exchange. HTC Incredible owner should have received a Over The Air Droid Update soon after purchasing the Newest Droid to date.
DROID Incredible by HTC Software Upgrade To help you with the mandatory system update for your DROID Incredible by HTC.
You will be notified that a system update is available on your device. Press "Install now" and your device will power off and back on and the installation process will begin. Note: If you choose "Install later" this will delay installation and you will be taken back to the home screen. The system update message will appear every 30 minutes until you install the update. Please also note that your phone should be fully charged or connected to a power source when doing all OTA update to Droid Phone. Users can find more information at Verizon Wireless Support.